Privacy Policy for Fiziora

Last Updated: December 2024

Introduction

Welcome to Fiziora ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile fitness application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Account Information: Email address, display name, and profile photo (when you create an account or sign in with Google/Apple)
• Authentication Data: User ID, authentication tokens, and login credentials
• Profile Information: Name, fitness goals, and preferences you choose to share
• Subscription Information: Payment details and subscription status (processed through third-party payment providers)

Usage Information

We automatically collect certain information about your use of the App:

• App Usage Data: Features used, time spent in the app, and interaction patterns
• Device Information: Device type, operating system, app version, and unique device identifiers
• Performance Data: Crash reports, error logs, and app performance metrics
• Preferences: Dark mode settings, language preferences, and onboarding completion status

Health and Fitness Data

The App may collect health and fitness-related information:

• Exercise Data: Workout history, exercise categories selected, and training plans
• Fitness Goals: Goals you set and progress tracking information
• Activity Data: Exercise preferences and fitness level information

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• Provide and maintain the fitness app services
• Create and manage your user account
• Deliver personalized workout plans and exercise recommendations
• Process subscription payments and manage premium features

Communication

• Send you important updates about the App
• Respond to your support requests
• Provide customer service and technical support

App Improvement

• Analyze usage patterns to improve app functionality
• Develop new features and enhance existing ones
• Conduct research and analytics to better understand user needs

Legal Compliance

• Comply with applicable laws and regulations
• Protect our rights and prevent fraud
• Enforce our terms of service

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Authentication services (Firebase, Google, Apple)
• Payment processing
• Analytics and crash reporting
• Cloud storage and data hosting

Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Storage and Security

Data Storage

• Your data is stored securely using industry-standard encryption
• We use Firebase and other secure cloud services for data storage
• Local data is stored securely on your device using encrypted storage

Security Measures

• We implement appropriate technical and organizational security measures
• Access to personal information is restricted to authorized personnel
• We regularly review and update our security practices

Data Retention

• We retain your personal information for as long as necessary to provide our services
• Account information is retained while your account is active
• Usage data may be retained for analytics and improvement purposes
• You may request deletion of your data at any time

Your Rights and Choices

Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your data in a portable format

Communication Preferences

• Opt out of promotional communications
• Manage notification settings within the app
• Contact us to update your communication preferences

Account Management

• Update your profile information
• Change your password or authentication settings
• Cancel your subscription at any time

Third-Party Services

Authentication Providers

• Google Sign-In: When you sign in with Google, we receive basic profile information
• Apple Sign-In: When you sign in with Apple, we receive basic profile information
• Firebase Authentication: We use Firebase for secure user authentication

Payment Processing

• Subscription payments are processed through secure third-party payment providers
• We do not store your payment card information
• Payment providers have their own privacy policies

Analytics

• We may use analytics services to understand app usage and improve performance
• These services may collect anonymous usage data

Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the App
• Sending you an email notification
• Updating the "Last Updated" date at the top of this policy

Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.